Property management
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Property management

We specialize in maintenance and management of commercial real estate: business centres, shopping malls, warehouses and offices. We also provide management services for apartments and business-class residential projects. Being part of real estate consultancy and having a broad perspective of real estate market in general we can develop strategy for the most efficient development of a property.


Portfolio for 2023:

  • 1.7 million square metres under management
  • 29 projects
  • Presence in seven cities
  • Geographical span of 7,000 kilometres

Property management is an exciting and multi-faceted business. We go beyond just doing local markets research and working out strategies for real estate assets. Our work is also based on cutting-edge psychology and up-to-date sociological concepts and we can navigate freely through the maze of applicable legislation. We thoroughly understand all the complications and nuances of various segments of real estate market. We can find solutions for most complicated issues and we do it routinely for the projects under our management.
Anna Nikandrova
Anna Nikandrova
Partner | Regional Director
Retail department and property management department
Services
Integrated management

We offer full-cycle property management at any stage of project execution – from the planning and  design through construction, commissioning and operation. We also help to maximise the property’s commercial efficiency, to manage infrastructure and optimize maintenance budgets.

Services: commissioning, technical maintenance, operational maintenance, infrastructure management, lease management, brokerage and tenant rotation, strategic marketing and promotion, commercialization and administrative functions. 
Commercial management

We develop an integrated strategy for efficient space exploitation to maximize asset value. Among other things, we manage lease relations, handle insurance claims, control timing of tenants’ construction and installation work. We also provide bookkeeping and financial accounting services, as well as legal support, handle tenant rotation and manage GR activities. Besides, we help to raise retail space occupancy rates, develop and implement real estate assets marketing and promotion strategies, provide assistance to improve client service.

Technical and operational maintenance

We handle all kinds of processes to ensure technical control and maintenance of utility systems and building structures. We also arrange and handle all the required bureaucratic and technical processes needed to ensure unimpaired functionality of the building during its operational lifetime. We can arrange and manage continuous monitoring of common areas and the building’s adjacent territory. We take precautions against potential contingencies and take measures to minimize the risk thereof, as well as provide fire safety compliance control. We organize and manage both current maintenance and repair, and general overhaul and capital improvement of buildings.

Marketing management
We can conduct a comprehensive audit of the client experience and create a client journey map. We also develop marketing strategies, plans and budgets, evaluate effectiveness of marketing activities and cost structure, as well as of marketing team organization. We offer strategic consulting for the asset’s marketing team both in the run up to and after the commissioning. We  conceptualise and work out all the necessary services for the visitors, and help improve the vibe of the place. We also pay a lot of attention to PR and B2B promotion, participate in a number of real estate market awards and other industry-specific events and activities. 
Project commissioning

All the necessary proceedings for verification of engineering and design documentation parameters, start-up works and commissioning. Timely operational amendments control, engineering systems testing, technical specifications for tenants, construction and installation works oversight.

Leased space management

Integrated office management for any business. We provide a full-cycle office functions, including reception, cleaning, security, office management, catering, post and deliveries, lessor-lessee relationship management.

Technical audit

We provide full-cycle technical audit services and evaluation of actual operational conditions and investability, as well as of the assets liquidity.

Management consulting

We develop and help to enhance property management strategies of any level of complexity. Also available commercial consulting, marketing consulting, technical audit and actual operational conditions evaluation, as well as assessment of opportunities for operating expenses optimisation.

Geography of our projects
Portfolio of projects under our management
MFC IQ-quarter
Moscow
MFC IQ-quarter
GBA
230 000 sq m
Services
Integrated management (PM, FM)
SM Murmansk Mall
Murmansk
SM Murmansk Mall
GBA
80 000 sq m
GLA
52 000 sq m
Services
Commercial management (РМ)
SM Grozny mall
Grozny
SM Grozny mall
GBA
153 000 sq m
GLA
54 670 sq m
Services
Integrated management (PM, FM)
Concept development
Design support
Exclusive brokerage
SM Pik
St.Petersburg
SM Pik
GBA
30 100 sq m
GLA
21 000 sq m
Services
Integrated management (PM, FM)
SM RIO
St.Petersburg
SM RIO
GBA
68 000 sq m
GLA
46 000 sq m
Services
Commercial management (PM)
SM Forum
Ulan-Ude
SM Forum
GBA
46 800 sq m
GLA
25 000 sq m
Services
Integrated management (PM, FM)
BC in the 1st Land lane
Moscow
BC in the 1st Land lane
GBA
45 000 sq m
Services
Integrated management (PM, FM)
BC G10
Moscow
BC G10
GBA
40 201 sq m
Services
Integrated management (PM, FM)
SM Skazka
Moscow
SM Skazka
GBA
38 600 sq m
GLA
18 500 sq m
Services
Integrated management (PM, FM)
Preparing for the opening
SM Nordmall
Novosibirsk
SM Nordmall
GBA
170 000 sq m
GLA
75 246 sq m
Services
Technical and operational maintenance
BC Nevskiy Atrium
St.Petersburg
BC Nevskiy Atrium
GBA
8 560 sq m
Services
Integrated management (PM, FM)
SM Greenhouse
Nefteyugansk
SM Greenhouse
GBA
20 000 sq m
GLA
11 500 sq m
Services
Integrated management (PM, FM)
SM Columbus
Moscow
SM Columbus
GBA
277 000 sq m
GLA
136 000 sq m
Services
Commercial management
SM Salaris
Moscow
SM Salaris
GBA
310 000 sq m
GLA
105 000 sq m
Services
Commercial management
SM Sotiy
Moscow
SM Sotiy
GBA
5 400 sq m
GLA
4 700 sq m
Services
Integrated management (PM, FM)
SM Ozerki
St.Petersburg
SM Ozerki
GBA
15 590 sq m
GLA
11 300 sq m
Services
Integrated management (PM, FM)
SM Admiral
St.Petersburg
SM Admiral
GBA
9 600 sq m
GLA
5 800 sq m
Services
Integrated management (PM, FM)
BC of the Bank of Russia
Moscow
BC of the Bank of Russia "Zhitnaya"
GBA
36 840 sq m
Services
Technical and operational maintenance (FM)
BC of the Bank of Russia
Moscow
BC of the Bank of Russia "Bagrationovsky"
GBA
8 920 sq m
Services
Technical and operational maintenance (FM)
Cinema KiNOFORUM
Ulan - Ude
Cinema KiNOFORUM
GBA
1 900 sq m
Services
Integrated management (PM, FM)
Segments we deal with
Shopping malls
Business centres and offices
Warehouse facilities
Multi-functional centres
Food halls
Movie theatres
Apartments
Sports arenas
Our experts
Anna Nikandrova
Anna Nikandrova
Partner | Regional Director
Retail department and property management department
anna.nikandrova@nikoliers.ru +7 495 258 51 51
Andrey Filippov
Andrey Filippov
Director of maintenance and operations
Property Management
andrey.filippov@nikoliers.ru +7 495 258 51 51
All experts
All experts
Meet our experts
All experts
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Why our clients trust us
19 cities

Geography of projects in Russia
9 new projects

under management in 2022
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Management company of the year

according to Property Management CRE Federal Awards 2023
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7-20 years

is the average length of professional experience of our employees
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65%

of projects under our management have been managed by us for over five years
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Research
We are trusted
Мурманск Молл
Tashir
Forum
Петромир
Кино Форум
International brands presence in shopping malls shrinks nearly halves in just over a year
18.04.2023
International brands presence in shopping malls shrinks nearly halves in just over a year
108 new retail outlets launched in downtown St. Petersburg since April 2022
27.03.2023
108 new retail outlets launched in downtown St. Petersburg since April 2022
Forty-five foreign brands announce plans to enter Russian market
18.01.2023
Forty-five foreign brands announce plans to enter Russian market
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